Connected carriers & shippers

One system, all important national and international carriers connected

The consumer wants more and more logistic service. This is an opportunity for more profit! With DeliveryMatch organizing your logistics is simple and profitable, also when you have multiple carriers, warehouses and offline stores as pick up points!

DeliveryMatch is one system that provides you access to ship via almost all carriers (50+) within the Nederlands and almost all countries in the world. You can make agreements with the carriers, DeliveryMatch takes care of everything else, this without high costs for custom software development.

With DeliveryMatch you can

Ship both local as worldwide in an easy way with only one platform.
Ship with one ore multiple carriers at the same time.
Select the correct shipping method, carrier, service and delivery option fully automated for each shipment.
Switch or add carriers and services in an easy way.
Calculate shipping costs real-time and also convert these costs from buy towards sell rates.
Skip custom development- and maintenance costs, because everything is standard functionality.

What does the system ‘organize’?

Booking of shipments towards the carriers.
Print and/or mail shipping labels.
Print and/or mail delivery notes.
Print and/or mail manifests.
Print and/or mail CMR’s.
Print and/or mail commercial invoices.
Extract tracking info from the carriers.
Forward tracking info towards other systems.
Send tracking e-mails. This can be branded based on sales channel, carrier, service and/or country of destiny.
Booking return shipments towards the carriers.
Print and/or mail returns shipping labels.
Print and/or mail returns notes.

Of course DeliveryMatch is connected with well known parcel carriers such as PostNL, DHL Parcel, Dynalogic, DPD, BPost, Dachser and GLS. Beside that we are connected with local expert carriers like Fietskoeriers, Redjepakketje en BR8 or special carriers like Transmission, Mainfreight and Parts Express. Also DeliveryMatch provides you direct access to the worldwide networks of carriers like UPS, DHL Express en FedEx. Special services with carriers such as PostNL Extra@Home, JP Haarlem en Dynalogic XXL can be connected instantly.

With DeliveryMatch you have all ingredients complete in order to achieve national and international success. Also you save the costs for development and maintenance of carrier connections.

See below the carriers DeliveryMatch is currently connected with. If your carrier is not on the list yet it is no problem for us to connect your carrier.

One system, all important national and international pick up points of carriers connected

With DeliveryMatch you can

Ship both local as worldwide in an easy way with only one platform using both your own pick up points as worldwide networks of carrier pick up points.
Ship with one ore multiple carriers at the same time.
Select the correct pick up point fully automated for each shipment.
Switch or add carriers and services in an easy way.
Calculate shipping costs real-time and also convert these costs from buy towards sell rates.
Skip custom development- and maintenance costs, because everything is standard functionality.

What does the system ‘organize’?

Booking of shipments towards the carrier pick up points.
Print and/or mail shipping labels.
Print and/or mail delivery notes.
Print and/or mail manifests.
Print and/or mail CMR’s.
Print and/or mail commercial invoices.
Extract tracking info from the carriers.
Forward tracking info towards other systems.
Send tracking e-mails. This can be branded based on sales channel, carrier, service and/or country of destiny.
Booking return shipments towards the carriers.
Print and/or mail returns shipping labels.
Print and/or mail returns notes.

Of course DeliveryMatch is connected with well known carrier pick up points like PostNL, DHL, UPS, DPD, BPost, GLS and B2C Europe, but we are also connected with unique concepts such as Parcls.com and ‘De Buren’. Beside this you can also use your own offline store- and warehouse locations as pick up points with the unique ‘Pick Up@Store functionality of DeliveryMatch.

With DeliveryMatch you have all ingredients complete in order to achieve national and international success. Also you save the costs for development and maintenance of carrier connections.

See below the carrier pick up points DeliveryMatch is currently connected with. If your carrier is not on the list yet it is no problem for us to connect your carrier.

Integration in e-commerce software.

Integrate your complete logistic process from purchase towards delivery with one connection.

The cloud-based software can be integrated directly in your webshop software by using ‘turn-key’ extensions. Because of this integration you can add numerous logistic functionalities to your webshop and make an end to all complexe logistic integration challenges you have. Because the continuous and real-time exchanging of information the execution of the order handling (picking, packing, shipping, tracking and returns) becomes much more easy, efficient, faster, flawless, cheaper and cost saving than ever.

Automated information-exchange

Orders coming from webshop can be send towards ERP/WMS systems and carriers by DeliveryMatch.
DeliveryMatch executes automated carrier selection and passes the on towards the webshop front end.
Orders entered in the webshop are extracted by DeliveryMatch in order to execute a carrier selection.
Orderupdates are being exchanged between DeliveryMatch and the webshop.
Booking shipments towards carriers can be executed in the webshop back end.

Sales engine & cost saver

More sales because offering your customers:
• A variety of shipping- and delivery options.
• A variety of carriers (50+).
• Reliability.
Saving warehouse costs.
Saving shipping- and delivery costs.

Integration with WMS, ERP- and Planning software

Integrate your complete logistic process from purchase towards delivery with one connection.

The cloud-based software can be integrated directly in your ERP/WMS software by using ‘turn-key’ extensions. Because of this integration you can add numerous logistic functionalities to your ERP/WMS system and make an end to all complexe logistic integration challenges you have. Because the continuous and real-time exchanging of information the execution of the order handling (picking, packing, shipping, tracking and returns) becomes much more easy, efficient, faster, flawless, cheaper and cost saving than ever.

Automated information-exchange

Orders coming from webshop can be send towards ERP/WMS systems and carriers by DeliveryMatch.
DeliveryMatch executes automated carrier selection and passes the on towards the ERP/WMS system.
Orders entered in the ERP/WMS system are extracted by DeliveryMatch in order to execute a carrier selection.
Orderupdates are being exchanged between DeliveryMatch and the ERP/WMS system.
Booking shipments towards carriers can be executed in the ERP/WMS system with a user interface, this also can be done for your packing process.

Sales engine & cost saver

More sales because offering your customers:
• A variety of shipping- and delivery options.
• A variety of carriers (50+).
• Reliability.
Saving warehouse costs.
Saving shipping- and delivery costs.

How does it work with DeliveryMatch?

With one klick:

Shipments are being forwarded from your system directly towards the carriers (or via the Deliverymatch shipping module if you want to make adjustments).
Shipping labels are being printed.
Shipment are being booked.
Track & trace e-mails/sms notifications are send.

This for one or more carriers in the same time and for one order or for a complete orderbatch. If you work with more than one printer also the printer management can be arranged with DeliveryMatch.

Scanning for even more efficiency

Booking shipments and printing shipping labels or other transport documents can all be executed with one scan if needed. Keyboard and mouse are being replaced, mistakes are prevented and time is saved!

Cost saver

Saving time and thus money with automation.
No more time pressure while booking shipments at the end of the day.
Just pushing one button decreases mistakes thus saves failure repair costs.
Postcode and housenummer checks decreases mistakes thus saves failure repair costs.
Scanners work faster, flawless and thus cheaper.

DeliveryMatch can also provide label printers, handscanners and printing management software if needed.

Cartoon verhoog uw omzet Let your customer choose the shipping options that are possible for each specific order and influence them while using dynamic pricing towards choices that are optimal for your warehousing and distribution process. Examples of shipping options can be: Delivery at an address, pick up at store (click and collect), pick up at a carrier drop off point (parcelshop) or using a parcel locker where to pick up the order.

What if not all stock for the order is completely available at the moment of purchase?

No problem! DeliveryMatch offers you options!
You can set up the system to only ship the order when all products of the order are available and show your customer the shipping options based on the product that has the latest availability. Or you can set up the system to only show the shipping options based on the products of the order that are available, the products not being available will be shipped as soon as they become available again. Also you can leave it up to your customer to choose one of previous two options. The DeliveryMatch software will fully automated check the availability of all products during the checkout process (and also when they will be available again when they are not available yet!) and will adjust the possible options for the customer fully automated according the set up in the system.

Sales engine & cost saver

You will increase your sales (by conversion and retention) with minimum 4% as it appears in research. In the daily practice of our customers this even appears to be more, 17% on average.
You will save costs because only shipping options that can be executed accurately will be shown for each specific shipment.

Your customer can choose where, when and with which service the order will be delivered

Shipping methods

Drop Off/Pick Up points/Parcelshops of carriers.
Pick Up at an offline store of the retailer.
Delivery at an address.
Pick up at a parcel locker.
Delivery appointment as soon as the product is available on stock again.

Service levels and delivery options

Standard.
Insurance up to ‘x’ amount.
With signature.
Early delivery.
Time slot delivery.
Evening delivery.
Express delivery, before time ‘x’.
Delivery moment unknown.
Same day delivery.
Next day delivery.
Choose your delivery day.
Choose your day- and time slot.
Saturday delivery.
Sunday delivery.
Pick Up at a carrier drop off point/parcelshop, including pick up day and time.
Pick Up at an offline store of the retailer, including pick up day and time.

DeliveryMatch is presented to your customer in the webshop checkout and is fully integrated in your webshop or integrated via a pop-up that has the look & feel of your webshop. Of course this all is fully responsive for use via mobile phone, tablet, etc.

Delivery completion time

The DeliveryMatch software will fully automated check the stock availability during the checkout process of all products (and also when they are expected to be available on stock again!). Based on stock availability, shipping location and delivery location the software will real time calculate the possible delivery moments and/or pick up locations and pick up moments. After this the DeliveryMatch software ensures that the order will be delivered at the moment and/or location that was selected by your customer.

What if not all stock for the order is completely available at the moment of purchase?

No problem! DeliveryMatch offers you options!
You can set up the system to only ship the order when all products of the order are available and show your customer the shipping options based on the product that has the latest availability. Or you can set up the system to only show the shipping options based on the products of the order that are available, the products not being available will be shipped as soon as they become available again. Also you can leave it up to your customer to choose one of previous two options. The DeliveryMatch software will fully automated check the availability of all products during the checkout process (and also when they will be available again when they are not available yet!) and will adjust the possible options for the customer fully automated according the set up in the system.

Sales engine & cost saver

You will increase your sales (by conversion and retention) with minimum 4% as it appears in research. In the daily practice of our customers this even appears to be more, 17% on average.
You will save costs because only shipping options that can be executed accurately will be shown for each specific shipment.
Peaks and drops in your warehouse operation will disappear and the pressure on workload in the evening will go down.
You will save costs because average the delivery hit rate will go up from +/-70% towards +/-98%! The delivery hit rate is the percentage of all delivery attempts where the carrier finds the customer at home and thus can deliver the shipment. Because of this you can negotiate better buy shipping rates with the carriers. This because the carriers save costs while trying to have the shipments delivered.

Cartoon verhoog uw omzet DeliveryMatch real time calculates the exact buy shipping rate during the purchase process for each specific order and delivery option. It also calculates the number of products of the order that can be packed in one shipping box and will adjust the shipping costs based on the nummer of packages to be shipped. This process is running on the ‘background’ and is not visible for your customer.

At the same time DeliveryMatch calculates the sell rates of the delivery options for the customer which are shown to the customer. After that the shipping costs that match with the selected option are added to the total amount of the purchase on the payment page.

You can influence your customer while selecting the delivery option by using shipping rate differentiation. For example by offering lower shipping rates for delivery on low volume moments and higher shipping rates on delivery peak moments. This way you can easily create a flat volume process for your warehouse- and delivery operations throughout the week and thus save costs in an easy way.

If you wish you can even add surcharges to your customer for choosing partial shipping of the order when not all products are available on stock at the moment of purchase. You can switch this option on- and off whenever you want.

Being able to calculate shipping costs realtime for each specific order while shipping cross border is a must. This because while shipping cross border the shipping costs can variate in wide ranges for each order and then the significant risk occurs that a lot of margin is lost when you use fixed shipping rates.

Offering shipping cost discounts

In the system you can set up the shipping costs discounts yourself. You can set up as from which purchase amount and/or to which destination and/or for which products you want to offer a shipping cost discount and the what the level of discount should be. DeliveryMatch will real time and fully automated check all parameters during the purchase process and sees to it that on the exact correct moment the set up discount will be granted to your customer or not.

Payment of shipping costs

DeliveryMatch enables you that the calculated shipping costs matching the selected delivery option are added to the total purchase amount in the payment process. Because of this the purchase can be completed and executed immediately in one step.

Sales engine & cost saver

You will increase your sales (by conversion and retention) with minimum 4% as it appears in research. In the daily practice of our customers this even appears to be more, 17% on average.
You can be sure you offer the lowest shipping costs as possible without waste of margin.
You can be sure you are charging sufficient shipping costs at all times.
You are saving costs because while using shipping rate differentiation you are generating a flat logistic process without peaks and drops.

Cartoon Multi- en omnichannel logistiek DeliveryMatch:

Checkes if all purchased products are on stock.
Checkes if it is known when products that are not on stock will be available on stock again.
Based on the stock availability it calculates if the order:
•Is completely available at the moment of purchase.
•Is completely available in the near future.
•Availability of the order is unknown at the moment of purchase.
•After this it offers your customers the possible shipping- and delivery options following the set up of business rules. This can be:
>1)All delivery options are shown because the order is completely available at the moment of purchase, or
>2)All delivery options are shown as from the date all products of the order are on stock, or
>3)The delivery options that match the part of the order of zich the product are on stock are shown. Your customers can select their option. Also a back order process for the product of the order that are not on stock is started, or
>4)No delivery options are shown. In this case your customers are informed about the back order process. As soon as all products of the order are on stock a delivery appointment will be made to deliver the complete consolidated order (can be automated), or
>5)If option 1 and 2 are not possible you can also offer your customers to select option 3 or 4 themselves.
Supports the complete order processing according to the possible and/or selected option.

Sales engine & cost saver

Excellent conversion and retention because your customer will experience this transparant way of order processing as reliable and flexible.
At the same time you will save costs for order processing and shipping.

Research show us:

What do your customers think is most important?

Knowing up front when the order can and will be delivered, thus reliability.
Being abel to chose a delivery moment and location, thus flexibility.
Shipping costs as low as possible.

What do your customers think is less important?

Fast delivery: 92% is willing to wait 2 to 7 days if it is know upfront when the order can and will be delivered.

A summary of DeliveryMatch multi-carriermanagement

Shipping with both local carriers as world wide networks using only one single platform.
Shipping with one or more carriers at the same time.
Simply swapping or adding carriers to ship with.
Automated selection of the correct shipping method, carrier, service and delivery options for each specific shipment.
Automated calculation of shipping costs.
Saving costs for custom development because all functionality is standardized.

One system, all carriers

Progressive (e-commerce) companies choose the dynamic shipping- and delivery options of DeliveryMatch: One system that provides access to ship with almost all carriers (50+) within the Netherlands and almost all countries in the world. Adding new carriers and swapping careers is very simple. You take care of the agreements with carriers, DeliveryMatch does the rest, this without the high costs of custom development.

Go crossborder

Of course DeliveryMatch is connected with the well known carriers such as PostNL, DHL Parcel, Dynalogic, DPD, BPost, Dachser and GLS. Beside that it is connected with local experts such as Fietskoeriers, Redjepakketje en BR8 or special carriers such as Transmission, Mainfreight and Parts Express. With DeliveryMatch you also have access to the world wide networks of carries such as UPS, DHL Express and FedEx. Special services of carriers such as PostNL Extra@Home, JP Haarlem and Dynalogic XXL can be set up turn key.

DeliveryMatch provides you with all ingredients for national and international crossborder success and saves you the costs of development for extra or new connections with carriers.

Cartoon Multi- en omnichannel logistiek Multi-Store shipping enables you to ship orders that are purchased online from your offline store(s), warehouse(s) and/or from the location of your supplier(s) (dropship).

DeliveryMatch checkes the location(s) of the stock during the purchase process and selects the correct ship from location(s) fully automated. Or, when the stock is on multiple locations, the system will fully automated select the (best possible) multiple stock locations for each product in the purchase order. This is possible for both offline as online (integrated in checkout) purchase processes.

Your staff in the offline store(s), warehouse(s) or the your supplier(s) can pick, pack and ship the (partial) order fully autonomous while using the DeliveryMatch system.

Cost saver

Smart use of your stock locations saves costs.

Do you sell via multiple sales channels?
Simple and profitable with DeliverMatch

Four examples:

1. Pick Up at Offline stores, extra sales
When consumers pick up products that they bought online in your offline store they often will also do extra purchases in your offline store while picking up their online order.

How does this work?

DeliveryMatch takes care of ‘internal’ connection between your systems.
DeliveryMatch realtime shows your customer in the checkout which offline stores have the products available. These offline stores can be displayed with an allocator (small map with logos of the offline stores and details lie address and opening times).
Customer can make reservations for the products. If they want to pick up the order at a offline store ware the products are not available then DeliveryMatch sees to it that the products are shipped to the offline store where the customer wants to pick up the order.
DeliveryMatch assigns the order to the offline store that needs to process the order.
With use of DeliveryMatch the staff in the offline stores can autonomously execute the pick- and pack process.
The DeliveryMatch software will inform your customer when the order can be picked up in the offline store. Payment can be executed online or in the offline store when picking up the order. The delivery note can be send to the customer via e-mail.
In the mean while your customer service is informed about the process real time.

2. Multiple shipping locations, still one delivery moment and drop
The delivery of one order with multiple carriers in multiple drops is not needed anymore when using the DeliveryMatch software. During the checkout process the system will first checken ware the stock is located. After that the system will select carrier(s) that not only can deliver the products in het order but also the carrier(s) that can also pick up the product of the order at the warehouses were the stock is located and can deliver the order in one drop. As soon as the system within several seconds has selected when and which carrier(s) can execute this process your customers can select their reliable delivery option themselves in the checkout. Happy customers and saving logistic costs.

3. Less transport and faster order processing by shipment location determination
When your customers choose to pick up their orders at a offline store and the ordered products are available in het location it is not needed to ship the products from a warehouse to that offline store. The smart software of DeliveryMatch sees if the needed products are on stock at the offline store the the customer wants to pick up the order. In this case the software manages the order processing in the offline store. Transport costs are being saved, the order is ready for pick up faster and also consumers tend to do some more purchases in the offline store while picking up their online purchased orders.

4. Sharing stock with your competitors
If you use stock that is shared with your competitors (mostly located at multiple warehouses) DeliveryMatch wil assign the correct warehouse for each product in order to be able to ship the products from the correct warehouse location.

For example in theory one order that container 6 products could be shipped from 6 different warehouses.
DeliveryMatch will support each separate warehouse het pick-, pack- and shipping process for each specific part of the order, including the booking of the shipment and printing the shipping label.

Sales engine & cost saver

Pick Up at Offlline stores generates extra sales.
Retention increases (returning customers) because of flexible and reliable delivery options.
Smart stock location management saves costs.

Simple set up, execute and monitoring of all your logistic processes

Some dashboard options

Set up, maintenance and adjustment of parameters. See the example below.
You can book shipments that are automaticcaly forwarded from you webshop towards DeliveryMatch:
•Automated, or
•With one click on a button (with option to change the carrier/service), or
•By scanning.
Keeping track of all shipment statusses.
Generation of KPI-reports, almost every report is possible. See examples below.

Check on the page Our system what else is possible with DeliveryMatch.

Example parameters, tresholds, values

You can set up as from which purchase amount you want to give your customers shipping costs discounts. This is possible in steps, for example:

Less the dan 50 euro, no discount on shipping costs.
Between 50 – 100 euro, 2,00 euro discount on shipping costs.
Between 100 – 150 euro, 3,00 euro discount on shipping costs.
Above de 150 euro, free shipping.

This is just an example, you can set up any range and value.

Examples of KPI-rerports

Carrier performance: % On Time delivery?
Balance between your Buy shipping costs and Sell shipping costs.
How many orders are shipped to each postal code? (Helping you out with your marketing plan and also to determine wether for example the are opportunities to deliver shipments with on transport in a certain area).
How many shipments per country?
In what case what % of your carriers is selected?
In what case what % of your services is selected?

Cost saver

DeliveryMatch offers the most profitable way to manage all you logistic promesses because of many parameters, thresholds and values you can simply set up in the system.
Saving costs because of preventing issues and possibility to monitor all processes.
Saving cost with good and flexible reports that save your time. For example with an ‘invoice matching’ report, That enables you to easily check the carrier invoices.

Integrated with all your systems, automated and live tracking. Cost savings in your warehouse-activities and shipping costs.
Much more customer friendly.

How does this work with DeliveryMatch?

Your customer can directly book the return in a return dashboard. Only the content of the order that needs to be (partially) returned is visible.
The customer selects de products that need to be returned in DeliveryMatch and selects the returns reason code. This can be more than one meson code in case the customers wants to return multiple products because of different reasons. You can set up and change the reason codes that you want to be available for your customer yourself.
In the next step your customer selects a return shipping method that you have set up in the system. If you want you can add the shipping costs to each shipping method. If needed DeliveryMatch can real time calculate the shipping costs (buy and sell) aswell as other business rules that are set up. If you want to offer picking up the returns at a home address the DeliveryMatch will calculate the options for which carrier can pick up the returns at what moment and what the shipping costs are. this works the same as the process in the webshop checkout while processing a purchase order.
In the last step the return shipment is created and booked with the carrier fully automated. Your customer will receive an e-mail with the shipping label. The status of the return shipment can be tracked in all your connected systems and online.

Sales engine & Cost saver

More sales from returning customers because of your customer friendly returns process.
Saving operational costs because your customers can process their return fully autonomous, without interference of your customer service en/or the carrier.
Knowing in an early phase what will be returned by whom and when.

Your own corporate branding with all your logistic communication, from purchase towards delivery.

Branded schedule with dynamic shipping- and delivery options in the webshop checkout.
Branded track & trace e-mails with the option to send them on behalf of your company, the sales platform where the order was purchased, DeliveryMatch or from a specific SMPT-server.
You can set up branded tracking e-mails per sales channel when using multiple sales channels because of your omnichannel concept.

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Connected carriers & shippers