The Dutch made more than a quarter more online purchases in 2020. This is shown by the new Thuiswinkel Markt Monitor, the study into online consumer spending in the Netherlands.
This enormous growth caused a lot of capacity problems for the carriers during peak times of the week. With the options for demand management of DeliveryMatch, the peaks in warehouses and at the carriers can be smoothed out.
Read more about Thuiswinkel’s research here.