Young people prefer to have their packages delivered to their homes. PostNL announced that from October they will stop making multiple delivery attempts. Are you not at home once? Then the package goes directly to a collection point. Almost three-quarters of the young people support this initiative.
A similar result came from a study by DeliveryMatch (2017): By transforming the current push process into a pull process, the chance of hits goes to 95%, which means that carriers do not have to take the same measure as PostNL. Read more about the article on Emerce here (only available in Dutch).