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Webshops appear to join a logistic race to the bottom. This race is about which company can be the fastest and/or cheapest. And this while online consumers do not consider these topics as being the most important. In the research report ‘Distribution Management webshops: from push towards pull’ executed by the DeliveryMatch team you can read more about this topic. A ‘pull’ distribution management process puts the consumer and the retailer behind the wheel. The drop hit-rate will increase to a minimum of 95%. This generates a saving of 0,21 euro per order. Beside this the average saving on warehouse costs is 0,57 euro per order because the decreasing of warehouse costs. Working towards the future also your customers will spend 4,45% more because the are happy about the flexible and reliable service. You can read the full article in Emerce HERE. Article is written in Dutch.