Research shows that consumers are more likely to be at home if they can decide for themselves when their parcel will be delivered. They are also willing to wait a little longer for their order when it is more sustainable.
This was also apparent from earlier research by DeliveryMatch in 2017. With the DeliveryMatch software, the customer can choose from 100% reliable options. These are calculated in real time, whereby not only the transport route is considered, but also the possibilities of the warehouses to be able to send the order.
Read more about the research in Twinkle magazine.