All webshops participate in a logistic which is mainly about which company can be the fastest or cheapest. While, that is not the most important thing for most customers. You can read more about this theme in the research ‘Distribution control for webshops: from push to pull’ done by the team of DeliveryMatch. By means of a pull control you make sure that it is the costumer that is in charge during logistic opportunities. In this way, the chances of delivery will be at least 95%, resulting in a saving of 0.21 euros per order. In addition, you save an average of 0.55 euros per order by reducing warehouse costs. This is also very rewarding for the future, as satisfied customers will return and spend an average of 4.45% more.

Lees hier het artikel (only available in Dutch)