In the first half of 2017, DeliveryMatch re-examined webshop logistics, looking at what logistical webshops do and what online consumers desire at logistics level. A report of this research will be published in the autumn of 2017. Below you can download a preview. This is the presentation during the e-Commerce Live event, with one of the topics highlighting: The transformation of e-commerce logistics from a Push to a Pull process.
Click here for the presentation note: presentation is in dutch.